Yvonne R

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Activity overview

Latest activity by Yvonne R
  • Yvonne R created an article,

    How can I speak to an agent?

    Please call us at (415) 355-1166 Monday-Friday between the hours of 9am-5pm PST.

  • Yvonne R created an article,

    What payment methods do you accept?

    We accept all major credits cards as well as PayPal, Apple Pay, Google Pay and Facebook Pay.

  • Yvonne R created an article,

    Can I cancel my order after it's placed online?

    We process most orders within 1 business day. If it has been less than one business day since you placed your order with us on earthbath.com, it's possible we can still help you change your order. ...

  • Yvonne R created an article,

    Can I change my order after I place it online?

    We process most orders within 1 business day. If it has been less than one business day since you placed your order with us on earthbath.com, it's possible we can still help you change your order. ...

  • Yvonne R created an article,

    Do you offer exchanges?

    Of course! We take you and your pet’s happiness very seriously and we stand behind all our products with a Happiness Guarantee. While we are confident in the quality and efficacy of our products, w...

  • Yvonne R created an article,

    Do you offer free shipping?

    Yes, we offer free shipping on all orders over $40 in the contiguous United States. There is a flat shipping rate of $5 per order $40 and below. For 501c3 donation orders: Due to the rising cost to...

  • Yvonne R created an article,

    Do you ship internationally?

    At this time, we only ship orders within the contiguous United States. 

  • Yvonne R created an article,

    What is your return policy?

    For purchases made on earthbath.com, please see our return policy for more details.

  • Yvonne R created an article,

    What do you charge for shipping?

    Please see our shipping policy for more information.

  • Yvonne R created an article,

    Where is my order?

    If you ordered directly from our website, you will receive an order confirmation email with tracking number after the order is shipped. You can use the tracking information to see where your packag...